Terms of Service
Governing HYEHOST Services
These terms outline acceptable use, billing, SLA commitments, and responsibilities for customers using our hosting, VPS, bare metal, colocation, and IP leasing platforms. Please review before provisioning services.
Master Terms of Service
Complete terms governing all HYEHOST services and infrastructure.
Effective date: March 2025 | Document version: 2.4
By ordering or using any HYEHOST service you agree to the full Terms of Service. The document covers acceptable use, prohibited activities, invoicing and late fees, network commitments, IP allocation, SLA guarantees, and dispute resolutions.
If you need a signed copy for procurement or have questions about specific terms, please contact our compliance team.
Key Topics Covered
Important sections within our Terms of Service.
Acceptable Use
Guidelines for lawful and ethical use of HYEHOST infrastructure. Covers prohibited activities, abuse handling, and DDoS mitigation policies.
Billing & Payments
Invoice terms, payment methods, late fees, and billing cycles. Clear pricing with no hidden charges or surprise fees.
SLA Commitments
Service level agreements guaranteeing 99.99% uptime. Includes credits and remedies for service failures and downtime.
Network Policies
IP allocation, routing policies, peering agreements, and network resource commitments across all HYEHOST services.
Data Protection
Data handling obligations, privacy commitments, and security responsibilities. GDPR and compliance considerations.
Dispute Resolution
Process for resolving disputes, arbitration procedures, and legal jurisdiction. Fair and transparent conflict resolution.